Vinted Members Share Displeasure Regarding Sizing Updates
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
This online marketplace has revised its measurement guidelines for women's and children's garments but did not contact every member regarding the update.
Digital Channels Backlash
Countless users and merchants have taken to social media stating that platform listings now display a different size category versus the original listing due to the recalibration.
Vinted explained the new system was more in line with other platforms.
They have suggested members to review their products and update the measurements by hand if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizing featured one number and one letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Necessary Adjustments
Another shopper, from Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she stated.
Service Background
The app has more than 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: last year, the service retracted a modification concerning shipment methods due to shopper criticism.
